TQ-23
Description Communication Diary or Email Dump
Text Quality
Default severity: high
ProcessMetrics
What it detects
Description is a communication diary, status log, or forwarded email (~2.8% / 0.5% mail dump).
Detection formula
IF email headers, multiple dated log lines, or forwarded-message markers THEN FLAGExamples in practice
- 2024-01-05 update: … 2024-01-12 update: … with no stable requirement block.
Suggested response
Extract decisions and requirements; move thread history to comments.
Coaching playbook
Symptom
Description is a communication diary, status log, or forwarded email (~2.8% / 0.5% mail dump).
Why it matters
When "Description Communication Diary or Email Dump" keeps appearing, the team is signalling a repeatable process gap. Left unexamined, the pattern hides where work really stalls and makes improvement metrics harder to trust.
What you can achieve
Extract decisions and requirements; move thread history to comments.
Facilitation questions
- What system change would stop "Description Communication Diary or Email Dump" from firing again?
- What do the cited issues have in common — same root cause or same workaround?
- Who owns the two-week experiment and how will we verify on the next import?
Run this rule against your own tracker data with Flow Analyzer.