Cookie Policy

Last updated: April 2026

1. What are Cookies?

Cookies are small text files that are stored on your browser or device when you visit our website. They help us recognize you, remember your preferences, and improve your experience.

2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function. They enable:

  • session_id - Maintains your login session
  • csrf_token - Prevents cross-site forgery attacks
  • auth_token - Authenticates your identity

Status: Always ON (cannot be disabled without breaking the service)

Analytics Cookies (Optional)

These cookies help us understand how you use our website:

  • _ga - Google Analytics (tracks page views, user behavior)
  • _gat - Google Analytics (throttles request rate)
  • mp_* - Mixpanel (product analytics, feature usage)

Status: OPT-IN (you can disable in cookie preferences)

Marketing Cookies (Optional)

These cookies are used for marketing and advertising:

  • _fbp - Facebook Pixel (if applicable)
  • _hjid - Hotjar (user recording, heatmaps)

Status: OPT-IN (you can disable in cookie preferences)

3. Cookie Duration

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain for up to 2 years (unless deleted sooner)

4. Managing Cookies

In Our Cookie Banner

When you first visit our site, we display a cookie banner. You can:

  • Accept All: Accept all cookies except marketing
  • Manage Preferences: Choose which cookies to enable
  • Reject Optional: Accept only essential cookies

In Your Browser

You can control cookies through your browser settings. Instructions vary by browser:

  • Chrome: Settings → Privacy and Security → Cookies and Other Site Data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and Website Data
  • Edge: Settings → Privacy and Security → Cookies

5. Third-Party Cookies

Some services we use may set their own cookies:

  • Google Analytics: Tracks your behavior across our site
  • Calendly: Enables demo booking functionality
  • Hubspot: Manages contact form submissions

6. Do Not Track (DNT)

We respect the DNT header in your browser. If you have DNT enabled, we will not set analytics or marketing cookies.

7. GDPR Compliance

We comply with GDPR cookie requirements:

  • ✓ Explicit consent for non-essential cookies
  • ✓ Clear cookie policy provided upfront
  • ✓ Easy opt-out and preference management
  • ✓ No tracking before consent (except essential cookies)

8. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology or regulations. We will notify you of significant changes.

9. Contact

Questions about cookies? Contact: privacy@scrumdesk.com