TI-02

In Progress with Zero Time Spent

Time Tracking Integrity

Default severity: medium
EstimationProcessMetricsEffort

What it detects

An issue in an active In Progress status has zero hours logged against it — the issue was transitioned to active but no actual work has been recorded. Either the work is happening without logging (invisible effort) or the transition was premature/incorrect.

Detection formula

IF issue.status IN config.workflow.active_statuses AND SUM(worklog.time_spent, issue) = 0 AND time_in_active_status > config.ti.zero_spend_grace_hours // default: 8h (1 working day) THEN FLAG in_progress_zero_spend IF time_in_active_status > config.ti.zero_spend_critical_days * 24 // default: 3 days THEN CRITICAL — 3 days In Progress with no work logged Correlate with SG-04 (zero effort issue) and TM-01 (possible misclassified bug not genuinely worked)

Examples in practice

  • A team shows an issue in an active in progress status has zero hours logged against it while active statuses is set to Configured per workspace.
  • Example signal: An issue in an active In Progress status has zero hours logged against it — the issue was transitioned to active but no actual work has been recorded.

Suggested response

Fix time-tracking states so remaining, spent, and status align with reality.

Coaching playbook

Symptom

An issue in an active In Progress status has zero hours logged against it — the issue was transitioned to active but no actual work has been recorded. Either the work is happening without logging (invisible effort) or the transition was premature/incorrect.

Why it matters

When "In Progress with Zero Time Spent" keeps appearing, the team is signalling a repeatable process gap. Left unexamined, the pattern hides where work really stalls and makes improvement metrics harder to trust.

What you can achieve

Fix time-tracking states so remaining, spent, and status align with reality.

Facilitation questions

  • What system change would stop "In Progress with Zero Time Spent" from firing again?
  • What do the cited issues have in common — same root cause or same workaround?
  • Who owns the two-week experiment and how will we verify on the next import?

Run this rule against your own tracker data with Flow Analyzer.

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TI-02: In Progress with Zero Time Spent — FlowAnalyzer