DG-14
Handover Not Completed Before Closure
DoD Gates
Default severity: medium
ProcessOutputQuality
What it detects
Configured handover fields (operations notification, documentation, knowledge transfer) are unchecked when the issue transitions to Done.
Detection formula
handover_fields = config.dod.handover_fields // e.g. \[\'ops_informed\', \'docs_complete\', \'runbook_updated\'\] FOR each_field F IN handover_fields: IF field_value(F) = false AND issue.status IN config.workflow.done_statuses THEN FLAG with field_name in outputExamples in practice
- Issues advance workflow stages without meeting the configured Definition of Done score.
- Stage transitions occur before required DoD evidence is present.
- A team shows configured handover fields (operations notification, documentation, knowledge transfer) are unchecked when the issue transitions to done while handover fields is set to \[\].
Suggested response
Hold stage transitions until DoD evidence is complete and visible for auditors.
Coaching playbook
Symptom
Configured handover fields (operations notification, documentation, knowledge transfer) are unchecked when the issue transitions to Done.
Why it matters
When "Handover Not Completed Before Closure" keeps appearing, the team is signalling a repeatable process gap. Left unexamined, the pattern hides where work really stalls and makes improvement metrics harder to trust.
What you can achieve
Hold stage transitions until DoD evidence is complete and visible for auditors.
Facilitation questions
- What system change would stop "Handover Not Completed Before Closure" from firing again?
- What do the cited issues have in common — same root cause or same workaround?
- Who owns the two-week experiment and how will we verify on the next import?
Run this rule against your own tracker data with Flow Analyzer.