CC-09

Cross-Team Outlier Concentration

Control Chart

Default severity: medium
ProcessMetricsOutputRisk

What it detects

One team contributes more than the configured share of all UCL-breaching items and total outliers meet the configured minimum.

Detection formula

IF share(team) > config.cc.outlier_concentration_threshold // default: 35% AND total_outliers >= config.cc.min_total_outliers_for_concentration // default: 5 THEN FLAG team as primary drag

Examples in practice

  • Rolling averages, control limits, or band width diverge from expected statistical bounds.
  • Recent control-chart windows show drift, clusters, or missing limit configuration.
  • A team shows one team contributes more than the configured share of all ucl-breaching items and total outliers meet the configured minimum while outlier concentration threshold is set to 35%.

Suggested response

Treat the metric as a control signal: confirm limits, windows, and cross-team spread before acting.

Coaching playbook

Symptom

One team contributes more than the configured share of all UCL-breaching items and total outliers meet the configured minimum.

Why it matters

When "Cross-Team Outlier Concentration" keeps appearing, the team is signalling a repeatable process gap. Left unexamined, the pattern hides where work really stalls and makes improvement metrics harder to trust.

What you can achieve

Treat the metric as a control signal: confirm limits, windows, and cross-team spread before acting.

Facilitation questions

  • What system change would stop "Cross-Team Outlier Concentration" from firing again?
  • What do the cited issues have in common — same root cause or same workaround?
  • Who owns the two-week experiment and how will we verify on the next import?

Run this rule against your own tracker data with Flow Analyzer.

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CC-09: Cross-Team Outlier Concentration — FlowAnalyzer